Privacy policy
Privacy Policy
Effective Date: 3 July 2025
At Mumcare®, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with us online or offline.
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1. Information We Collect
When you visit our website, shop with us, or contact us, we may collect the following information:
Personal Information: Name, phone number, email address, shipping/billing address.
Order Information: Products ordered, payment method (we do not store card or UPI details), and delivery preferences.
Device Information: IP address, browser type, device ID, location (approximate), and cookies to improve your experience.
Communication Records: Messages, inquiries, or video calls made through WhatsApp or our official contact numbers.
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2. How We Use Your Information
We use your data for:
Processing and delivering orders.
Communicating via WhatsApp, calls, or email.
Improving our website and customer experience.
Responding to your queries or complaints.
Preventing fraud or unauthorized activity.
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3. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your data with:
Trusted delivery partners (e.g., courier companies) to fulfill orders.
Legal or regulatory authorities when required by law.
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4. WhatsApp & Video Call Communication
You may contact us for video calls to view products before ordering. Any product confirmed through this method is considered final, and no complaints will be accepted once the product is dispatched or purchased in person.
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5. Data Security
We use standard security measures to protect your information. However, no online transmission is completely secure. Please keep your login and contact information safe.
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6. Your Rights
You may:
Request to view or correct your personal data.
Ask us to delete your data (subject to legal limits).
Opt out of promotional messages.
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7. Cookies & Tracking
Our website uses cookies to improve loading speed and track user preferences. By using our website, you agree to this use.
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8. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram). We are not responsible for their privacy practices.
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9. Policy for Minors
Our website is intended for adults or guardians purchasing for children. We do not knowingly collect data from minors under 18.
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10. Changes to This Policy
Mumcare® reserves the right to update this policy at any time. Changes will be posted on this page with a new “Effective Date.”
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11. Contact Us
For any questions or privacy concerns, please contact us at:
Phone/WhatsApp: +91 87349 00646
Email: Mumcareindia12@gmail.com
Address: Shop No - 1041/1048, First Floor, Veneziano Mall,
University Road, Vesu, Surat, Gujarat 395007